Click & Collect - Information for the pick-up at AnimagiC 2022
Finally, AnimagiC! We are looking forward to being with you at AnimagiC again. Therefore we offer you a very special service for our AnimagiC highlights this year: Click&Collect.
You can pre-order our highlight titles and pick them up at the convention! You can find out how this works below.
Note: AnimagiC Click&Collect orders are only possible up to and including 21.07.2022 (Thursday)!
Our Click & Collect service is only available for the shown highlight titles (for now). Please note that we are currently not able to offer the pick-up of other (pre-)orders.
Of course, all other pre-orders (without Click&Collect) will be shipped to you in time for the release as usual. We would also like to point out that for technical reasons we are currently unable to process cancellations or similar at the convention. Of course you can still contact us if you have any questions or concerns (change from Click&Collect to normal shipping, (partial) cancellation, etc.). Just send us an e-mail or use our contact form.
How does "Click&Collect - AnimagiC 2022" work?
Order as usual online in the AKIBA PASS SHOP!
Choose the shipping method "Click&Collect - AnimagiC 2022" when completing your order.
! Please note that the shipping method is only offered for orders of the items shown above.
"Mixed orders" (orders with other items than shown above) can not be ordered as "Click&Collect" by system at the moment !
3. Before the AnimagiC you will receive a pick up voucher via e-mail.
4. At our booth you will receive your pre-order upon presentation of the pick-up slip (printed or digital) and your ID.
Frequently asked questions about our "Click & Collect"
What are the benefits of using the "Click & Collect" function?
Order online and get your copy (incl. pre-order goodie, if ordered)!
Arrive relaxed at AnimagiC and visit your favorite concerts, workshops, etc.
You can pick up your pre-order at any time during the opening hours of our booth.
All pick-up costumers will also receive an exclusive discount on your trade show purchase* - the discount is valid once when you pick up your Click & Collect order (*except for figurines, only applies to in-stock items, payment is excluded).
What happens if I can't pick up my Click & Collect order?
If you can't travel to the AnimagiC in Mannheim (e.g. due to illness), we will send your pre-order to the given shipping address shortly after the AnimagiC. So please make sure that your Click & Collect order contains the correct shipping address!
When do I have to pay for my Click&Collect order?
The payment of the Click&Collect order is due - analogous to other orders in our shop - directly upon order completion.
Can I cancel my Click & Collect order?
Yes, you can cancel your order as usual and get your payment back.
Just use our contact form.
Please note that we can not make cancellations/payments on site at AnimagiC!
A refund of your payment is only possible via the payment method selected during the ordering process (e.g. PayPal or AmazonPay)!
What does the "Click & Collect" function cost?
By using our new Click & Collect function you will not be charged any further costs!
I have other orders. Can I also pick them up directly with?
At the moment, our Click & Collect feature only applies to the items listed above.
All other orders will be shipped through our regular shipping process.
Can a friend also pick up my order for me?
At the moment, only the person specified in the delivery address can pick up the order.
A hand-over of your pre-order to other persons is unfortunately not possible at the moment!